EXPO / FOOD RUNNER Fielding's Steak — River Oaks | Houston, TX Full-Time / Part-Time Available | Hourly + Tips
POSITION OVERVIEW
The Expo / Food Runner is one of the most critical roles at Fielding's Steak. Positioned at the intersection of the kitchen and the dining room, this team member ensures that every plate reaches the right guest at the right time — beautifully presented and at perfect temperature. This role demands urgency, precision, and genuine hospitality. You are the final checkpoint before food reaches our guests.
CORE RESPONSIBILITIES
Deliver food and beverages to the correct guest using the Pivot Point System — no food auctions, ever
Read and interpret kitchen tickets accurately; coordinate with cooks and servers to maintain proper plate flow
Inspect every plate at the expo window for accuracy, temperature, and presentation before it leaves the kitchen
Communicate clearly and professionally with the kitchen team, servers, and floor managers throughout service
Ring, pack, and deliver to-go orders within the Novel building using the LAVU POS system
Prepare coffee and non-alcoholic beverages to Fielding's standard during service
Assist with opening and closing side work: organizing, cleaning, and restocking as directed
Maintain awareness of the dining room's pace and communicate bottlenecks proactively
QUALIFICATIONS
Ability to thrive in a high-volume, fast-paced environment
Strong core menu and food knowledge
Able to read and interpret tickets, instructions, and procedure documents
Exercises sound judgment and common sense in real time
Demonstrates urgency without sacrificing accuracy
Maintains composure and a positive attitude under pressure
Reliable, punctual, and team-oriented
Able to lift and carry up to 25 lbs safely
Comfortable standing and moving for an entire shift
Holds or is willing to obtain a valid Texas Food Handler License (training provided)
Bilingual (Spanish/English) a plus
WHAT WE EXPECT EVERY SHIFT
No food auctions — every plate goes to the correct seat using the Pivot Point System
Professional appearance: well-groomed, clean uniform, ready at clock-in
Full compliance with Texas and Harris County food safety regulations
Respect for every guest and every team member, without exception
Focused, detail-oriented execution throughout service
WHAT WE OFFER
Structured, professional environment led by an experienced culinary and service team
Ongoing training on Fielding's full menu, beverage program, and service standards
Food Handler License training provided as needed
A culture that rewards initiative, accountability, and genuine hospitality
Opportunity for growth within Fielding's Culinary Group
To apply, speak with a manager on duty or submit your resume to the front of house team. Fielding's Steak | River Oaks | Houston, TX
Compensation: $7.25 - $15.00 per hour
Fielding's Culinary Group is now hiring at FIELDING'S STEAK.
Are you passionate about food and eager to be part of a vibrant, team-driven environment? At Fielding's Steak, we're more than just a place to eat—we're a place where culinary creativity meets exceptional service. We're looking for enthusiastic, dedicated individuals who thrive in an upscale, fast-paced atmosphere and are committed to making every guest's experience memorable. Now's the time to bring your experience to Fielding's River Oaks and embrace the opportunity to be part of something special.
Join us and bring your passion to the table!
(if you already have a resume on Indeed)
Or apply here.
Fieldings Benefits & Perks
Lead by a professionally long-term leadership team
Fielding predominantly promotes from within and has growth opportunities
Opportunity to make top wage
Weekly pay schedule
Web-based flexible scheduling
50% meal discount
Fun, collaborative work environment
Incredible food and beverage
Significant list of awards and local recognition for food and service
Ten years in businesses with a premier track record Positive, top-tier clientele