The Host / Brand Ambassador is a pivotal role within our dining room, serving as the first point of contact and the curator of each guest’s arrival experience. This position requires poise, professionalism, and an innate understanding of elevated hospitality. As a Brand Ambassador, you embody the standards, culture, and attention to detail that define Fielding’s Steak, ensuring every guest interaction reflects refinement, warmth, and intention.
Core Responsibilities
Deliver a gracious, polished welcome that sets the tone for an exceptional dining experience
Manage reservations, pacing, and table assignments with precision and discretion
Utilize reservation systems to optimize guest flow, anticipate needs, and accommodate special requests
Communicate seamlessly with management and service teams to ensure fluid dining room operations
Maintain an impeccably presented host stand and entry experience at all times
Provide knowledgeable guidance on menus, private dining, and upcoming events
Address guest inquiries or concerns with tact, professionalism, and solution-oriented hospitality
Support the service team to uphold consistent standards throughout service
Brand Ambassador Standards
Represent Fielding’s Steak with elegance, confidence, and composure
Demonstrate elevated hospitality instincts and attention to detail
Maintain professional appearance and refined communication at all times
Create memorable first and final impressions that foster guest loyalty
Qualifications
Previous experience in upscale or fine-dining hospitality preferred
Proficiency with reservation platforms such as OpenTable or comparable systems
Strong understanding of dining room pacing, table management, and guest flow
Exceptional interpersonal and communication skills
Ability to multitask gracefully in a high-volume, luxury environment
Flexible availability, including evenings, weekends, and holidays
Team-oriented mindset with a commitment to excellence
What We Offer
Competitive hourly compensation
A refined, professional work environment
Opportunities for growth within a hospitality-driven, quality-focused brand
Consistent scheduling and clearly defined standards
The opportunity to be part of a team dedicated to elevated guest experiences
Compensation: $12.00 - $18.00 per hour
Fielding's Culinary Group is now hiring at FIELDING'S RIVER OAKS.
Are you passionate about food and eager to be part of a vibrant, team-driven environment? At Fielding's River Oaks, we're more than just a place to eat—we're a place where culinary creativity meets exceptional service. We're looking for enthusiastic, dedicated individuals who thrive in an upscale, fast-paced atmosphere and are committed to making every guest's experience memorable. Now's the time to bring your experience to Fielding's River Oaks and embrace the opportunity to be part of something special.
Join us and bring your passion to the table!
(if you already have a resume on Indeed)
Or apply here.
Fieldings Benefits & Perks
Lead by a professionally long-term leadership team
Fielding predominantly promotes from within and has growth opportunities
Opportunity to make top wage
Weekly pay schedule
Web-based flexible scheduling
50% meal discount
Fun, collaborative work environment
Incredible food and beverage
Significant list of awards and local recognition for food and service
Ten years in businesses with a premier track record Positive, top-tier clientele